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Tag Archives: customer service



Business Email Signature Etiquette

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Have you noticed that email signatures are getting longer and longer? Really! Why? We have so much content to digest each day, why does your email signature need to be so detailed, that’s what your website and social media networks are for. So, please keep your email signatures simple! For starters it’s a good idea [...]


Online Incentive Marketing Strategies

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Online incentive marketing strategies are an affordable and powerful marketing tool. These are the online promotional contests such as, sweepstakes, giveaways and special offers companies use to get their customer’s attention. Going online with this type of marketing is taking over; it is quick and easy for the user and cost effective for your company, [...]


Online Reviews

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The word of mouth has long been known as a powerful marketing tool. Have you considered using online reviews to spread the word? Reviews are very successful for Amazon. Why not use this marketing strategy for your business? Yelp offers a fantastic online review forum to market your company. This online marketing tool allows your [...]


Online Customer Survey

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Have you considered adding a survey page to your website? Or adding an email survey invitation to your marketing portfolio? Implementing an online survey needs a sincere marketing strategy behind it in order for it to be an effective business tool with usable results. It’s a great idea to measure the level of customer satisfaction [...]


Writing & Designing: Email Newsletter

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An email newsletter, when put together effectively, can be a fantastic avenue to generate traffic to your website and increase your sales revenues. Keeping the format clean and sharp looking with useful engaging articles and irresistible promotional special offers will give your subscriber a reason to open and read more. Here are some helpful tips [...]


Mobile App vs. Mobile Website

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It is estimated that there are more than 175,000 mobile apps and over 326,000 mobile websites available for those with smart mobile devices in their pocket. Users have all types of mobile applications available: games, utilities, social networking, news, weather, reference, travel, productivity tools and more. Users have come to expect having information available mobile [...]


Your Homepage

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Your homepage has a big impact on your company. It leaves a lasting impression on your visitors because it gets the most traffic. When a user lands elsewhere, generally the user will click back to the homepage, so make the best of your homepage. Make sure your homepage has: An effective tagline: make it memorable [...]


Thank You Has Power

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I don’t know about you, but I have my kids write thank you notes for their birthday and Christmas gifts. The recipients always show appreciation for receiving the notes when we talk, commenting on the old-fashioned ways gone lost. Isn’t that sad? Well, lets turn that around. Lets give an old tradition of handwritten thank [...]


“WOW!” Customer Service

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What kind of customer service makes you say “WOW!”? Well, it is simply the genuine sincere attitude a customer senses, plus the unexpected things you and your team do to exceed their expectations. Did you know that face-to-face your voice is 38% of your message, 62% is body language? Over the phone your voice is [...]


What's a Landing Page?

A Landing page is a single page dedicated to one product or service. It provides your visitor everything they need to know in order make a decision to buy. A Landing page is where your visitor is converted to a customer, which plays a big role in your online marketing strategy. Below are some tips [...]